“When I have the good fortune to encounter a person who does her job extremely well, I like to make sure that person is recognized…
I’m referring to Lindsay Dugent, the urodynamacist who worked with me. As a patient of Dr. Lowentritt, I chose to have this important testing done as soon as possible. As you can imagine, in spite of careful explanations, I was apprehensive about the procedure. I had been in Lindsay’s care but for a few moments before I realized I had nothing to fear. This young woman explained carefully and cogently everything that was to occur. She did all of the necessary tasks without a wasted moment or unnecessary fuss. She was professional and courteous as well as warm and friendly.
When pressed, as I’m sure she always is to reveal everything about the results of the testing, she skillfully reassured me without telling me a single thing she should not have. Her primary concern seemed to be my comfort and well-being, and I don’t think in this saga I am enduring – old age and its complications – I have met such a consummatly kind and caring health professional, bar none.
Thanks for hiring her; she’s golden.”
- A grateful patient